Privacy Policy
Effective Date: January 5, 2025
PromptPanda (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our websites at https://www.promptpanda.io/ and https://app.promptpanda.io/ (the “Services”). By using our Services, you agree to the terms of this Privacy Policy.
We collect basic analytics data to understand user interactions and improve our Services. This data is collected using:
Google Analytics: Aggregates user behavior data such as page views and session duration.
PostHog: Tracks application usage to provide insights into feature usage and performance.
While using our Services, you may voluntarily provide personal information, such as your name, email address, and workspace details, when creating an account or interacting with support.
We use the collected information to:
Provide, operate, and improve our Services.
Analyze user behavior and trends.
Respond to your inquiries and provide customer support.
Enforce our Terms of Service and comply with legal obligations.
We do not sell or rent your personal information to third parties. We may share your data with:
Service Providers: Trusted third parties, like Google Analytics and PostHog, for analytics and performance monitoring.
Legal Authorities: When required by Belgian law or in response to valid legal requests.
We store your data securely in compliance with Belgian and EU regulations. Data is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
As a user, you have the following rights:
Access, correct, or delete your personal data.
Object to or restrict the processing of your data.
Withdraw consent for data processing.
To exercise these rights, contact us at [email protected].
For users of our Chrome Extension, we comply with the policies of the Chrome Web Store. We do not collect sensitive or personally identifiable data beyond what is outlined in this Privacy Policy, and we ensure transparency about all data collection practices.
Our Services use cookies to enhance your experience. You can manage or disable cookies through your browser settings. Note that disabling cookies may limit certain functionalities of the Services.
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
We may update this Privacy Policy periodically. Changes will be effective upon posting to https://www.promptpanda.io/. We encourage you to review this policy regularly.
This Privacy Policy is governed by the laws of Belgium. All disputes arising under this policy will be resolved in Belgian courts.
If you have questions or concerns about this Privacy Policy, please contact us at:
PromptPanda Email: [email protected]
By using our Services, you acknowledge that you have read and understood this Privacy Policy.